Hazur Resilient Systems

HAZUR is a new management system for cities based on a SaaS solution that helps city managers and experts to create resilience offices to face the impacts that cities need to cope with due to new global risks as climate change, political instability or new technological complex systems. HAZUR optimizes the management of the different urban services based on interdependency, risk analysis, simulation of impacts and monitoring of critical infastructure. 

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About This Innovation

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Resilience by Opticits
HAZUR in European Projects

Innovation Stats

What type of Funding are you seeking?: 
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European Commission
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In what Region do you expect your Innovation to be utilized?: 
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How does your innovation work?

The project aims to deliver a framework enabling city resilience assessment, planning and management, by integrating into a software tool new knowledge related to the detailed urban services performance into a comprehensive resilience platform available to WW city experts & all types of cities. The approach assess urban resilience from a multisectorial approach, for current and future city services scenarios and including multiple hazards. It incorporates real-time data. 

Do you have current users or testers?

Now the tool have 8 cities to develop the tool , 51 open projects, 849 users

What is your innovation's value proposition?

Opticits business model, focused on small, medium and developing cities and professional training is a novelty in the sector. Other technological solutions are focused on the licensing of their Data visualization and Management tool or on offering consultancy services for one-shot projects or are offering consultancy with their own tools. Opticits, in contrast to some other competitors, operates a B2C business model focused on certified skill training in order to provide medium sized cities by establishing a standardized methodology and certification.
CITIES NEED HELP TO “SHIFT LEFT” Cities all over the world are facing increasing chronic stresses (storms, drought…) as well as unexpected shocks (earthquakes, volcano eruptions….). The one in hundred year events are occurring scarily more frequently. At the same time, public budgets continue to be cut (often drastically) and efficiency measures impact the cities, and the expectations related to new technologies providing immediate information in the face of the need to respond grow. This puts huge pressures on cities; and too often these only come to be realised when something untoward happens.  How then can we help cities ‘shift left’ and build prevention and prediction into their decision-making and operations? HAZUR methodology helps to understand that the city works as system of systems by analyzing interdependencies in service networks. It assess impacts’ aftermaths and cascade effects enabling the identification of potential improvements and facilitates the definition of crisis management protocols. HAZUR combines the assessment information with real-time information, enables the simulation of risk situations at city level and equips Chief Resilience Officers with tools for service network monitoring and for risks management, following emerging standards on city resilience. Global professionals, experts, researchers and city leaders are creating a community to share knowledge and experiences, in order to change the way we manage urban services and infrastructure to bring resilience to cities. The idea is to help thousands of professionals and cities to create sustainable business models using a tool to manage resilience offices in every city.

Target results and impact

OptiCits has been offering professional and engineering services to implement Urban Resilience since its foundation, which has allowed us to finish our development and launch phases and get the first clients.
However, the growth potential of OptiCits is in HAZUR online tool, which is offered as a SaaS (Software as a Service) allowing a better protection of our solution. HAZUR 1.2 is a software that allows medium, small or emerging cities to elaborate Urban Resilience assessments and to manage Urban Resilience. It includes also advanced simulation and management functionalities (including sensors integration) and is complementary to standard GIS used for urban services management. HAZUR 1.2 is available on an annual fee basis.
OptiCits participates also to RESCCUE, a project funded by the EU H2020 programme.
The goal of Opticits is to establish a worldwide standard in urban resilience for small and medium cities based on scenario simulation algorithms, sensor device compatibility for early warning systems and situation management infrastructure for strategic planning and disaster reduction, supported by a certification program. HAZUR 1.2 is a SaaS to assess infrastructure interdependencies, simulate the potential cascade effects, manage the city resilience and monitor the status of the city.

What Evidence do you have that your Innovation works?

HAZUR has successfully been validated as proof-of-concept, obtaining a 20% cost reduction in disaster recovery and business continuity, and is currently been implemented in Barcelona, Lisbon and Bristol (H2020 RESCCUE project) and other cities. Revenues generated are over €100k in 2015 and 2016. The certified training program has had over 500 students over 30 countries. Now HAZUR is ready to develop a market ready version of the product and scale-up to a global market.


Provide a status update for your Innovation.

ASSESSMENT module is a cloud sw based on graph data structures and GIS mapping to analyze urban services interdependencies to detect critical infrastructures, assess potential disaster aftermaths and define response protocols and/or future policies.
MANAGEMENT module is based on core cascading effect algorithm to interpret the impact on the interdependencies and provide real-time monitoring via IoT sensors in the scenario simulations, based on the Assessment graph data structure. Algorithm outputs are plan to be processed by Big Data algorithms to create an adapted Situation Room and an introduction to small and medium cities to the IoT. The deployment of a Hybrid Cloud infrastructure guarantees the scalability of the SaaS. It includes Big Data analysis to provide city status reporting via GIS and notifications.
A complementary training program ensures the quality of HAZUR implementation by certified users.

What is your strategy for expanding use of your innovation?

MOOCs & online training programs & social media actions with traditional marketing strategies (smart city congresses,…). Acquisition combines B2P/ B2B /BtoA strategies as cities need different approaches depending on the municipal management model (PPP...).
We are partnering with independent professionals, engineering and management schools, Smart City Masters, Research centers and EU Ecosystem H2020 European projects (“Community of Users on Secure, safe & Resilient Societies”), Multilateral organizations, cities associations, SME & big corporations. Among MOOC participants part of them join the advanced certification and some of them promote to sign a B2B partnership with their company. Every professional & partner presents HAZUR to city officials from their area & proposes a project using HAZUR. We expect a growth in clients & users about 150-175% as more cities are facing new impacts and crisis and they need affordable assessment and simulations tools to be prepared to bounce back. 

Next Steps

The goal of Opticits is to establish a worldwide standard to assess and manage city resilience based on holistic approach, scenario simulation algorithms, sensor devices and situation management infrastructure for strategic planning and disaster reduction, supported by a certification program.

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